Prices are in euros. They take into account any reductions applicable to the day of order, and significant changes and charges including VAT, except in the case of a typographical error or accidental omission.
ETUDES & CREATIONS reserves the right to change prices at any time, but agrees to charge the rates in effect at the time of order.
Prices do not include postage and packing, and will be charged an additional amount, which will be specified for the User in the final confirmation of the order.
4.1. Site Navigation
Users can learn about various products offered for sale by ETUDES & CREATIONS on the web Site. Users can freely browse the pages of the Site, without being committed to an order.
4.2 Confirmation of an order
By confirming the order the Buyer accepts all the present general terms and conditions made available on the Site, and acknowledges having perfect knowledge of them, thereby renouncing any claim of any contradictory document, including its own terms of purchase. The act of purchase signifies acceptance of these terms and conditions of sale.
This confirmation and all the data submitted to ETUDES & CREATIONS constitutes proof of such transactions.
The description of the order will be sent by email to ETUDES & CREATIONS. Making and shipping the items will be on receipt of payment.
4.3 Order Item (s) Custom (s)
By confirming the order the buyer accepts the full criteria for customizing the product (Form / Model / Color RECTOVERSO/ typography and text that the buyer wishes to appear on the item ordered).
4.4: ETUDES & CREATIONS gives itself the right to deny the contents of a text to be embroidered by a user chooses to customize any article offered on the site: «The Bottles of Bea ‘.
Any personalized item ordered can not be exchanged unless it, at reception, does not meet the criteria specified at each step of the order by the purchaser and included on the order form enclosed with the item (s). In this previous case, the item(s) will be made accurate with the customization criteria selected by the purchaser and at the cost of ETUDES & CREATIONS.
A delivery note stating all the criteria of customization previously selected, confirmed by the buyer to order and defined by a unique reference to each article will be included with the order and sent to the customer with one or more article (s) ordered (s ).
The time specified in the box shopping cart is a manufacturing time and not a shipping deadline.
The item (s) is (are) delivered (s) 48 or 72 hours after the time specified. This timeframe may be shorter or more long.
ETUDES & CREATIONS will make its best effort to have the order shipped within the time specified on each item from the day following the receipt of payment. Unless otherwise provided, delivery is made to the address specified by the Buyer in the order. Products will be delivered by EXAPAQ/DPD or the Postal Service.
As from the delivery of parcels to commissioned transporters, STUDIES & CREATIONS not be held responsible for delivery time and delivery longer than advertised to the client on the day of shipment.
Several pricing options and delivery are offered to the client: IC RELAI - CLASSIC - PREDICT - Chronopost - COLISSIMO.
To the point delivery option ICI RELAI for France, the package will be available for 7 days from the delivery date in point ICI RELAI selected by the customer. After this period of 7 days, the parcel will be returned to ETUDES & CREATIONS. Return and forwarding costs will be charged to the customer.
For the delivery option in CLASSIC or PREDICT, if the package is returned to us due to non-delivery due to the repeated absence of the customer, the costs of returning and reshipping will then be charged to the customer.
If the customer cancels the order when it has already been shipped, the shipping costs will be removed from the refunded amount. Including all orders for which the shipping costs would have been offered.
ETUDES & CREATIONS assumes no liability for delivery delays because of the postal service, loss of products ordered or delays caused by strike. Transport risks are borne by the Buyer, who is entitled to make an enquiry at the post service within three working days after the delivery date. Moreover, it is specified that ownership of the products ordered will be transferred to Buyer upon the total payment of the invoice price, including shipping.
That said, despite the care taken by ETUDES & CREATIONS in preparing the package, it is possible that an item may be missing. Similarly, after transport of the package, one of the items may be damaged. Therefore, upon receipt of his order, the Buyer shall inspect the items received. Any anomaly concerning the delivery (missing item, combination: shape / model / color / typography / text, incorrect, damaged package) must be reported on the day of receipt or not later than the first working day following receipt, to: ETUDES & CREATIONS - 37 avenue des adrets PEROLS 34470 -FRANCE or e-mail: firstname.lastname@example.org or by phone: 00 33 (0)954 72 56 43 Monday through Friday from 9:00 to 12:00 and 14:00-17:00. Any claim made after this time releases ETUDES & CREATIONS from all liability.
ETUDES & CREATIONS reserves the right to ask the buyer to return the defective product. Return costs will be borne by the Buyer unless the return is due to an error on the part of ETUDES & CREATIONS. If the above conditions are met, ETUDES & CREATIONS will then either exchange or refund the defective product(s), or re-ship the missing product (upon confirmation of the validity of the Buyer’s request).
Products supplied remain the property of ETUDES & CREATIONS until the Buyer has fulfilled all its obligations to ETUDES & CREATIONS and in particular, until full payment, plus interest, if any. This retention of ownership does not prevent the transfer of risk to be borne by the Buyer from the date on which the products ordered have left the premises of ETUDES & CREATIONS accordance with Article 5.
The Buyer has a period of eight (8) days to return, at his or her expense, the product(s) (non-personalized) ordered if they are not entirely satisfactory. This period begins at the date of receipt of order. References offered for sale in the "Ends stocks" will not be exchanged and will not be credited. The product(s) must be returned in the original packaging and to the following address: ETUDES & CREATIONS – 37 avenue des Adrets 34470 PEROLS.
If the above conditions are met, ETUDES & CREATIONS will propose to the Buyer a credit or exchange for another product, within thirty (30) days from the date of receipt of the package by ETUDES & CREATIONS, worth the sums paid by him, with the exception of shipping and returning products to ETUDES & CREATIONS which remain the responsibility of the Buyer.
After this period of eight (8) days, the products delivered will be deemed to comply with the order of the Buyer and accepted by him.
The order will be validated by ETUDES & CREATIONS after receipt and verification of payment of the order.
In any case, ETUDES & CREATIONS reserves the right to refuse any order or delivery in case of disputes with the Buyer, non payment or partial payment of a previous order by the Buyer.
In the event that the Buyer is late in payment, ETUDES & CREATIONS is entitled to claim interest at the average effective rate over the previous quarter by credit institutions for consumer loans. In the event that ETUDES & CREATIONS can demonstrate damages due to the delay in payment, the amount would exceed the amount of default interest and ETUDES & CREATIONS would be entitled to claim compensation for that damage.
The information collected in connection with distance selling is required. This information is necessary for processing and delivery of orders and for preparing invoices. This information is strictly confidential. Incorrect information will result in the automatic rejection of the order.
Finally, ETUDES & CREATIONS may need to disclose personal information to its trading partners. The User will be able to receive offers from third parties. As such, it is stated that unless the sender explicitly refuses, the user’s postal address may be communicated to trading partners of ETUDES & CREATIONS. However, in terms of e-mail address, it may only be communicated to such partners with the express consent of the user. The user retains the right to refuse such communication by expressing this consent during registration and / or confirmation of the order, or by expressing refusal by mail or email, in accordance with the paragraph above.
By adhering to these general conditions of sale, the Buyer acknowledges the policy of ETUDES & CREATIONS to protect personal data and agrees that ETUDES & CREATIONS has the right to collect and use this data.
ETUDES & CREATIONS will not be liable for failure to perform all or part of its obligations under this Agreement if such non-performance is caused by an event of force majeure, especially in case of disruption or total or partial strike of the postal service and transport and/or communications, fire, flood, failure or breakdown of equipment, or because of the actions of the Buyer.